- Orders placed online are processed daily from Monday - Sunday with an order confirmation sent within 24 hours.
- All purchases is non-refundable.
- No exchange of goods and gift certification is allowed after order confirmation.
- In the event of unforeseeable weather conditions, traffic or delays from our delivery partners, we will contact you by phone or email regarding the delay.
- Goods and food items will be deemed void and the payment forfeited in the event that the customer fails to pick-up in the stipulated time.
- Delivery locations outside of Kuala Lumpur will be subject to additional charges and will be conveyed should the address inserted be in locations outside of Kuala Lumpur.
- InterContinental Kuala Lumpur reserves the rights to cancel or modify orders in its sole discretion for any reason. Customer will be entitled to either a full or partial refund in the event of such modification or cancellation.
- Products showcased are for illustration purpose and may differ from the actual product.
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